Sanki Legal

Terms of Service

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Last Updated: 22 September 2026

1. Introduction

These Terms of Service govern your use of the Sanki app and related services. By using Sanki, you agree to these Terms.

If you do not agree, you should not use the app or services.

2. The Service

Sanki is a language-learning service that allows users to create study decks, track review progress, synchronize data across devices, and use AI-assisted learning features.

3. Eligibility

By using Sanki, you represent that:

  • you are legally able to enter into a binding agreement;
  • you will use the service in compliance with applicable law; and
  • you are not under 13 years of age.

4. Accounts

If you create an account, you are responsible for keeping your account information reasonably accurate and up to date.

You may be responsible, to the extent of your own fault or negligence, for activities that occur under your account. If you believe your account has been accessed without authorization, please contact us.

5. User Content

As a general rule, you retain ownership of the content you upload, create, or submit through Sanki.

However, to operate the service, you grant us a limited license to host, copy, synchronize, technically process, and make that content available across your devices as needed to provide the service.

6. AI Features

Sanki may provide AI-powered translation, explanation, chat, and related features.

With respect to AI features:

  • AI outputs may be inaccurate, incomplete, or inappropriate.
  • AI output is not professional legal, medical, financial, or similar advice.
  • You should not enter sensitive personal data, Turkish national ID numbers, addresses, phone numbers, payment data, or health data into AI fields.
  • AI features may be subject to technical limits, quotas, interruptions, or service changes.

7. Prohibited Uses

You may not use Sanki to:

  • violate the law or the rights of others;
  • harass, threaten, or abuse others;
  • attempt unauthorized access to accounts, systems, or infrastructure;
  • reverse engineer, disrupt, or interfere with the service;
  • send spam, automate abusive activity, or create disproportionate system load; or
  • upload content that infringes intellectual property, privacy, or other rights.

8. Suspension and Termination

We may suspend or terminate access to Sanki if we reasonably believe you violated these Terms or if doing so is necessary to protect the service or other users.

You may also delete your account from within the app. Account deletion initiates deletion of associated data.

9. Changes to the Service

Sanki may change, update, limit, or discontinue all or part of the service over time. We do not guarantee that any specific feature will always remain available.

10. Disclaimer of Warranties

To the fullest extent permitted by law, Sanki is provided "as is" and "as available."

We disclaim all express and implied warranties, including any warranty that:

  • the service will always be uninterrupted or error-free;
  • data will always be preserved without loss in every circumstance; or
  • AI outputs will always be accurate, complete, or fit for a particular purpose.

11. Limitation of Liability

Subject to mandatory law, Sanki will not be liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of data, or harm arising from reliance on AI output.

This limitation applies to the fullest extent permitted by applicable law.

12. Changes to These Terms

We may update these Terms from time to time. The updated version becomes effective when posted. Continued use of the service may constitute acceptance of the updated Terms.

13. Developer / Support Contact

If you have questions about these Terms, contact:

Email: sanki.app.contact@gmail.com

Phone: +90 542 569 93 42

Support: https://getsanki.app/support

14. Payments and Subscriptions

Sanki may offer optional paid subscriptions and other digital purchases.

Purchases made through the Apple App Store are processed by Apple, and purchases made through Google Play are processed by Google. Sanki does not directly collect or process payment card information for purchases made through these app stores.

Before completing a purchase, the applicable app store displays the price, billing period, renewal terms, and other relevant purchase information.

Subscriptions may automatically renew unless cancelled before the next renewal date. Users can manage or cancel subscriptions through their Apple App Store or Google Play subscription settings.

Cancelling a subscription prevents future renewals. Access to paid features may remain available until the end of the already-paid billing period, subject to the applicable app store's terms and applicable law.

15. Refunds

Refund requests for purchases made through the Apple App Store or Google Play are handled according to the refund procedures and policies of the applicable app store and applicable law.

Apple App Store users may request eligible refunds through Apple's official refund request system.

Google Play users may request eligible refunds through Google Play's official refund request system. Depending on the circumstances and applicable Google Play policy, users may also contact Sanki support regarding purchase-related issues.

Approval of a refund is subject to the applicable app store's policies and any mandatory consumer rights under applicable law.

16. Taxes and VAT

Prices displayed through the Apple App Store and Google Play may include applicable taxes as required by the user's country or region and the applicable app store's pricing rules.

For users in South Korea, prices displayed for purchases include applicable Value Added Tax (VAT) where required by South Korean law and the applicable app store's billing rules. The final amount payable is shown before the purchase is completed.

17. Purchase Withdrawal – South Korea

Consumers in South Korea may have a statutory right to withdraw from an eligible digital-content purchase within seven (7) days in accordance with applicable Korean consumer protection law.

The right of withdrawal may be restricted where permitted by law, including for certain digital content after the content or service has been supplied, accessed, or used.

For purchases made through the Apple App Store, users should submit cancellation or refund requests through Apple's official purchase and refund system.

For purchases made through Google Play, users should use Google Play's official refund process or contact Sanki support where appropriate.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded or restricted.