Sanki Support
Get help with Sanki.
Contact us for app issues, general feedback, feature requests, privacy questions, or account help.
Developer Contact
Contact the Sanki developer for support. Please include any details that could help us understand the issue. We usually respond within 3 to 5 business days.
Helpful details to include
- Your device model and operating system version
- The Sanki app version, if available
- Screenshots or steps to reproduce the issue
- The email address connected to your Sanki account
App issues
Tell us what happened, which device you use, and the app version if you have it.
Feedback and requests
Send ideas for better reviews, deck tools, AI study help, imports, or sync.
Privacy questions
Ask about account data, privacy choices, subscriptions, or deletion requests.
Payments, Refunds & Subscriptions
Purchases and subscriptions are processed through the Apple App Store or Google Play.
You can manage or cancel your subscription from your Apple App Store or Google Play subscription settings.
Refund and purchase-withdrawal requests are handled according to the applicable app store's refund procedures and applicable consumer law.
For users in South Korea, eligible purchases may be subject to a statutory 7-day withdrawal right. Certain digital content that has already been supplied, accessed, or used may be excluded where permitted by law.
Prices shown to South Korean users include applicable VAT where required.
For purchase-related support, contact: